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MY PROJECTS

Here is a selection of the products I had the privilege to work on over the past few years.

Huddle Hands

EMPLOYEE PERFORMANCE SYSTEM

Lead an HR project that facilitated the transformation of a paper based employee target setting and evaluation system to a digitalized, web-based format, reducing the paper trail and improving efficiency significanly while increasing transparency.

Responsibilities
User Research
Scenario & Problem Statement
User stories &  User Journey Mapping
Product Requirements
Roadmap Coordination​

Stakeholder Engagement & User Interviews

Business meeting

3RD PARTY REPORTING TOOL INTEGRATION

Lead the integration of a third-party reporting tool for a business travel marketplace. Worked with Account Management, Customer Success and Business Operations to identify and remedy data related customer pain points, and improved data visualization and reporting capabilities by 400% as a result.

Responsibilities
Product Management
Roadmap Planning & Prioritization
Stakeholder Engagement
Analytics & Data
Data-Driven Decision-Making

Image by Julentto Photography

A/B TESTINGS FOR HOTELS.COM REWARDS

Conducted A/B testings for Hotels.com Rewards, a loyalty program with 30M subscribers driving approximately 70% of Hotels.com revenue to provide more personalized experiences and better deals to our customers while also increasing conversion rates.

Responsibilities
Technical Product Management
User Research & Segmentation
Scenario & Problem Statement
Hypothesis & Value proposition

​Data-Driven Experiments
Roadmap Coordination​

​Continuous Improvement

Lunch at Conference

GUEST BOOKING MODULE CREATION

Spearheaded the implementation of a guest booking module for a B2B SaaS travel marketplace. Worked with key stakeholders to understand target user segments and reduced the go-to-market time for an MVP by 40% through efficiently prioritizing the backlog for 5 scrum teams.
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Responsibilities
Product Management
Roadmap Planning & Prioritization
User Research & Personas
Scenario & Problem Statement
Hypothesis & Value proposition
UX & User Journey Mapping
Mockup and Wireframes
MVP Design & Implementation
Go-to-market plan

Image by Luca Bravo

VIP ROLL-OUT FOR HOTELS.COM REWARDS

Managed the worldwide roll-out of our multi-tier VIP program increasing the coverage by 80% within 4 months. Worked with Customer Success, Communications, Marketing, UX Design, Finance and Engineering to ensure maximum benefits to our customers.

Responsibilities
Product Management
Rollout Management
Roadmap Coordination​
​Cross-functional Collaboration
Governance

Travel Apps

HEADLESS CMS INTEGRATION

Drove the design and implementation of the new marketing pages for a business travel marketplace in collaboration with an external design agency using a headless CMS tool to build the required infrastructure for facilitating real-time updates and brand marketing campaigns.

Responsibilities
Product Management
Roadmap Planning & Prioritization
UX & User Journey Mapping
Change Management

Stakeholder Engagement
Run the Business Tool Creation Implementation for Marketing

UI/UX MODERNIZATION OF AN ESG PLATFORM

Co-managed a UI/UX Modernization project for a leading ESG B2B SaaS Platform. This entailed rewriting the UI using a completely new technology stack, moving business logic from the old front-end code into a new backend infrastructure and redesigning the existing workflows to reduce churn, boost adoption, retention, and enable customers to discover product value.

Responsibilities
Product Management
Roadmap Planning & Prioritization
User Research & Personas
Scenario & Problem Statement
Hypothesis & Value proposition
UX & User Journey Mapping
Mockup and Wireframes
MVP Design & Implementation
Analytics & Data
Data-Driven Decision-Making
Go-to-Market Strategy

 

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